Returns & Exchanges
RETURN POLICY
We want you to love your Threads as much as we do. If for any reason your purchase isn’t the perfect fit, we’re here to help! Returns and exchanges are accepted within the guidelines below, and we’ll do our best to make the process easy and stress-free.
Return Window
Items may be returned within 14 days for a full refund.
Condition Requirements
To be accepted for return items must be:
- Unworn, unwashed, and unaltered
- In original condition with all tags attached
- Free of odors, stains, or other damage
Sale Items
All sale items are final sale.
Start a Return
Log in to your customer account and/or view order in confirmation email
- Request A Return
- Select Reason for Return
- Submit Return Request
- Print out Shipping Label Provided,package, and Ship
Refund Processing
Once your return has been received, we aim to process it as quickly as possible. Please allow 7-10 business days for your return to be processed.
- Refunds will be made in the original form of payment.
- Refunds will NOT include shipping fee.